Frequently Asked Questions
- UPS Standard Shipping: This option is possible in limited countries, mainly inside Europe, since this is a road transport. Orders are despatched in 3-5 business days within the designated region. We recommend this option for heavy parcels. You will be able to see the shipping charges at the checkout. All orders containing spray bottles will be shipped with this kind of shipping.
- UPS Express Saver Shipping: Need your order faster than a cheetah chasing its prey? This type of shipping goes all around the world delivering goods in 1-3 business days. It is like teleportation, but for dental supplies!
- Slovenian Post: This option is only available in Slovenia and Croatia. The delivery usually takes 1 days in Slovenia and up to 3 days in Croatia, depending on the region.
- Track and Trace: Feel like a secret agent tracking a top-secret mission? With our track and trace feature, you’ll have the power to monitor the whereabouts of your package. Simply enter the provided tracking number and unleash your inner detective as you follow its every move. Mission: Delivery accomplished!
- Signature Confirmation: For an extra dash of security, we offer signature confirmation upon request. It’s like having a bouncer at your doorstep, ensuring that only you can access your dental treasure trove. Your package will be treated like the crown jewels, with utmost care and protection.
- Customer Pickup: Fancy a little adventure outside the dental realm? Choose our customer pickup option and embark on a quest to our designated location. Channel your inner explorer as you journey to claim your dental goodies, feeling like a true hero on a mission.
- Credit Card payments through Stripe. With their advanced encryption and secure payment processing, you can rest easy knowing that your payment information is in safe hands. Just select the Credit Card option at checkout, and you’ll be guided through a seamless payment process.
- If you prefer the ease and convenience of PayPal, we’ve got you covered. Select the PayPal option at checkout, and you’ll be redirected to the PayPal website to complete your transaction securely. PayPal’s robust buyer protection policies provide an additional layer of security, ensuring a smooth and worry-free payment experience.
- For those who prefer traditional methods, we also accept payments via wire transfer. Simply choose the wire transfer option at checkout, and you’ll receive detailed instructions to complete your payment. Our team is always available to assist you throughout the process, should you have any questions or need guidance.